What do online users say about me at social networks?
With in2feedback we analyse what users on social networks say about a destination, about its resources and about its service providers in order to know the impression that has been made on these users.
Based on Big Data Analytics and NLP (Natural language Processing) techniques, we break down the online reputation.
This helps us:
- to focus marketing campaigns,
- to take measures to solve black spots, and
- to optimize the online reputation.